Terms & Conditions
Last updated: May 2026
1. Introduction
Welcome to Long Play Apparel.
These Terms & Conditions apply to your use of our website and to any purchase made from Long Play Apparel.
By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
If you do not agree to these Terms & Conditions, you should not use our website or place an order.
2. About Us
Long Play Apparel is a UK-based business selling vintage and pre-loved American sportswear, including clothing and accessories from the NFL, NBA, MLB, NHL, college sports and other related categories.
Website: longplayapparel.co.uk
Instagram: @longplayapparel
Email: hello@longplayapparel.co.uk
You can contact us using the contact form on our website or through Instagram.
3. Our Products
We sell vintage, pre-loved and second-hand clothing and accessories.
Because many of our items are vintage or previously owned, they may show signs of age, use or wear. This may include, but is not limited to:
- Fading
- Cracking to prints or graphics
- Small marks or stains
- Loose threads
- Bobbling
- General fabric wear
- Minor pulls or imperfections
- Wear to labels, zips, buttons, poppers or trims
- Age-related changes to fit, feel or colour
We aim to describe items as accurately as possible and highlight noticeable flaws or defects where we can. However, minor signs of wear should be expected when buying vintage or pre-loved items.
By purchasing from Long Play Apparel, you acknowledge that vintage and pre-loved items are not new and may not be in perfect condition.
4. Product Descriptions and Images
We make every reasonable effort to ensure that product descriptions, photographs, prices and details are accurate.
Product images form part of the item description. Please review all photographs carefully before purchasing.
Please note:
- Colours may appear slightly different depending on your screen settings
- Measurements are approximate
- Vintage sizing may differ from modern sizing
- Labels may not accurately reflect current sizing standards
- Any visible wear shown or described forms part of the item’s condition
If you have any questions about an item before purchasing, please contact us before placing your order.
5. Sizing and Measurements
Vintage and pre-loved clothing can fit differently from modern clothing, even when the size label appears familiar.
Where possible, we provide sizing information and/or measurements at the point of sale to help you make an informed purchase.
Please check the measurements and item description carefully before ordering.
Incorrect sizing or fit is not treated as a fault or misdescription where sizing information and/or measurements were provided at the point of sale.
This does not affect your statutory right to cancel an online order within the legal cancellation period.
6. Availability
Most of our items are one-off pieces.
All products are subject to availability. Adding an item to your basket does not reserve it.
If an item becomes unavailable after you place an order, we will contact you and issue a refund where payment has already been taken.
We reserve the right to withdraw, amend or remove products from sale at any time.
7. Pricing
All prices are shown in pounds sterling (£ GBP).
Prices may change at any time, but changes will not affect orders that have already been accepted.
We take reasonable care to ensure prices are correct. If an item has been listed at an obvious pricing error, we reserve the right to cancel the order and refund you in full.
Delivery costs, where applicable, will be shown at checkout before you place your order.
8. Payment
Payment must be made at the time of placing your order.
We may accept payment by debit card, credit card, Klarna, Apple Pay, Google Pay, Amazon Pay, PayPal or other payment methods shown at checkout.
Payment services are provided by third-party payment processors. We do not usually store your full payment card details ourselves.
By placing an order, you confirm that you are authorised to use the payment method provided.
Your order will not be dispatched until payment has been received and approved.
9. Orders and Order Acceptance
After placing an order, you may receive an order confirmation email.
This confirms that we have received your order, but it does not necessarily mean that your order has been accepted.
A contract between you and Long Play Apparel is formed when we accept your order and dispatch the item, or otherwise confirm acceptance.
We reserve the right to refuse or cancel an order where:
- The item is unavailable
- Payment is not authorised
- There has been an error in the product listing or price
- We suspect fraud or misuse
- Delivery details are incomplete or incorrect
- We are unable to fulfil the order for another valid reason
If we cancel your order after payment has been taken, we will refund you in full.
10. Delivery
We aim to dispatch orders within the timescales shown on our website or at checkout.
Delivery times are estimates only and are not guaranteed unless expressly stated.
Unless otherwise agreed, UK online sellers must generally deliver goods within 30 days of the order being placed.
We are not responsible for delays caused by postal services, couriers, customs, incorrect delivery details, severe weather, strikes or events outside our reasonable control.
You are responsible for ensuring that your delivery address is correct at checkout.
If an order is returned to us due to an incorrect or incomplete address, you may be responsible for any additional postage costs.
11. Risk and Ownership
Ownership of the goods passes to you once we have received full payment and the item has been dispatched.
Risk in the goods passes to you when the item is delivered to the delivery address provided, unless you arrange your own courier not offered by us.
12. Returns, Refunds and Cancellations
Please see our separate Returns & Refunds Policy for full details of how returns, refunds and cancellations work.
For online purchases, you usually have the right to cancel your order within 14 days of receiving your item, without giving a reason. You then usually have another 14 days to return the item after telling us you wish to cancel.
You must contact us before returning any item so we can confirm the return and issue the correct returns label or return instructions.
Please do not return items without contacting us first.
Returned items must be sent back in the same condition they were received. We may reduce the refund amount if an item has been used, damaged or handled beyond what is necessary to inspect or try it on.
13. Faulty, Damaged or Not as Described Items
We do our best to check, photograph and describe all items accurately.
As our items are vintage or pre-loved, general signs of previous wear are expected and do not automatically make an item faulty.
However, if an item is faulty, damaged or significantly not as described, please contact us as soon as possible with your order number, details of the issue and clear photographs.
Under UK consumer law, goods must be as described, of satisfactory quality and fit for purpose. These statutory rights cannot be excluded by our Terms & Conditions.
Where an item is confirmed to be faulty or not as described, we will offer an appropriate remedy in line with your consumer rights.
14. Discount Codes and Promotions
Discount codes, offers and promotions may be subject to additional terms.
Unless otherwise stated:
- Discount codes cannot be exchanged for cash
- Discount codes cannot be applied retrospectively
- Only one discount code may be used per order
- Discount codes may be withdrawn or amended at any time
- Discounts may not apply to delivery charges
- Some items may be excluded from promotions
We reserve the right to cancel or refuse any discount code or promotion where we suspect misuse, fraud or error.
15. Gift Cards or Store Credit
If we offer gift cards, vouchers or store credit, additional terms may apply.
Gift cards or store credit cannot usually be exchanged for cash and may have an expiry date, where stated.
We are not responsible for lost, stolen or unauthorised use of gift cards or store credit.
16. Website Use
You agree not to misuse our website.
You must not:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to the website, server or systems
- Introduce viruses, malware or harmful material
- Interfere with the website’s operation
- Copy, scrape or reproduce content without permission
- Use the website in a way that may damage Long Play Apparel or other users
We reserve the right to restrict or block access to our website where we believe misuse has occurred.
17. Intellectual Property
All content on our website, including text, images, graphics, logos, branding, product descriptions, layout and design, belongs to Long Play Apparel or is used with permission, unless otherwise stated.
You may not copy, reproduce, distribute, modify or use our content for commercial purposes without our prior written consent.
You may use our website for personal, non-commercial shopping purposes only.
18. Third-Party Links
Our website may contain links to third-party websites, services or platforms.
These links are provided for convenience only.
We are not responsible for the content, privacy practices, policies or actions of third-party websites.
You should review the terms and policies of any third-party website you visit.
19. Privacy and Cookies
Your personal information is handled in accordance with our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookies Policy.
Please read both policies to understand how we collect, use and protect your information.
20. Our Liability
Nothing in these Terms & Conditions limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory consumer rights.
We are not responsible for:
- Losses that were not foreseeable
- Business losses
- Loss of profit
- Loss of opportunity
- Loss caused by incorrect information provided by you
- Delays or failures caused by events outside our reasonable control
- Minor differences in colour, sizing or appearance caused by screen settings, vintage variation or approximate measurements
We only supply products for domestic and private use. If you use products for commercial, resale or business purposes, we will have no liability for business losses.
21. Events Outside Our Control
We are not responsible for any failure or delay caused by events outside our reasonable control.
This may include:
- Postal or courier delays
- Strikes or industrial action
- Severe weather
- Fire, flood or natural disaster
- Technical failures
- Supplier disruption
- Government restrictions
- War, terrorism or civil unrest
- Other events beyond our reasonable control
If such an event affects your order, we will contact you as soon as reasonably possible.
22. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any updates will be posted on this page with a revised “last updated” date.
The Terms & Conditions that apply to your order will be those in force at the time you placed the order.
23. If Part of These Terms Is Invalid
If any part of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining sections will continue to apply.
24. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer living in Scotland or Northern Ireland, you may also have the right to bring proceedings in your local courts.
25. Contact Us
If you have any questions about these Terms & Conditions, please contact us using:
Website: longplayapparel.co.uk
Contact form: Available on our website
Instagram: @longplayapparel
Email: hello@longplayapparel.co.uk