Website Accessibility Statement

Last updated: May 2026

1. Our Commitment

At Long Play Apparel, we want our website to be accessible and easy to use for as many people as possible.

We are committed to making longplayapparel.co.uk usable for all customers, including people with disabilities, access needs, different devices, assistive technologies, or slower internet connections.

We aim to provide a website that is clear, simple to navigate and usable by everyone.

2. Accessibility Standards

We aim to follow recognised accessibility best practices where reasonably possible, including guidance from the Web Content Accessibility Guidelines, also known as WCAG.

These guidelines help make websites more accessible for people who use:

  • Screen readers
  • Keyboard-only navigation
  • Voice control software
  • Screen magnifiers
  • Alternative input devices
  • Mobile devices and tablets

We understand that accessibility is an ongoing process, and we will continue to review and improve our website where possible.

3. What We Are Working Towards

We aim to make sure that:

  • Website text is clear and readable
  • Pages are structured logically
  • Navigation is consistent and easy to understand
  • Buttons and links are clearly labelled
  • Images include useful alternative text where appropriate
  • Forms are as clear and simple as possible
  • Colour contrast is suitable for readability
  • The website can be used across different screen sizes
  • The checkout process is as straightforward as possible
  • Content does not rely only on colour to communicate meaning

4. Vintage Product Images and Descriptions

As a vintage and pre-loved clothing business, product images are an important part of how we show item condition.

We aim to use clear photographs and honest product descriptions to help customers understand each item before purchase.

Where possible, we describe visible wear, marks, flaws, sizing information and measurements in the product listing.

If you need additional details about an item, or if you have difficulty viewing images or reading product information, please contact us before ordering and we will do our best to help.

5. Known Limitations

While we aim to make the website as accessible as possible, some parts of the site may not yet be fully accessible.

This may include:

  • Older content or images that do not yet have full alternative text
  • Third-party plugins or checkout tools that we do not fully control
  • Payment provider pages or pop-ups
  • Embedded content from external platforms
  • Minor layout issues on certain devices or browsers
  • PDF documents or downloadable files that may not be fully accessible

We are working to improve accessibility over time and will review issues when they are identified.

6. Third-Party Services

Our website may use third-party services, such as payment providers, delivery tools, analytics tools, cookie banners, social media links, embedded content, or ecommerce plugins.

Although we aim to choose reputable services, we do not fully control the accessibility of third-party platforms or tools.

If you experience an accessibility issue with a third-party feature on our website, please let us know and we will try to help or provide an alternative where reasonably possible.

7. Help Using the Website

If you have trouble using any part of our website, please contact us.

We may be able to help with:

  • Reading or explaining product details
  • Providing additional sizing or condition information
  • Helping with checkout issues
  • Supplying information in another format
  • Answering questions about delivery, returns or payments
  • Providing alternative ways to contact us

We will do our best to provide reasonable support and make your shopping experience easier.

8. Feedback and Contact

We welcome feedback on the accessibility of our website.

If you find any part of the website difficult to use, please let us know. It helps if you can include:

  • The page or product you were trying to access
  • What went wrong
  • The device and browser you were using
  • Any assistive technology you were using, if relevant
  • Your preferred way for us to respond

You can contact us using:

Website: longplayapparel.co.uk
Contact form: Available on our website
Instagram: @longplayapparel
Email: hello@longplayapparel.co.uk

9. Alternative Formats

If you need information from our website in a different format, please contact us.

Where reasonably possible, we can help provide information in a clearer or alternative format, such as:

  • Plain text
  • Larger text
  • Additional product details
  • Additional photographs
  • Written explanations of product condition or measurements

10. Ongoing Improvements

Accessibility is not a one-time task. We aim to review and improve the website as Long Play Apparel grows.

This may include:

  • Improving image alternative text
  • Reviewing colour contrast
  • Improving button and link labels
  • Checking forms and checkout pages
  • Reviewing mobile usability
  • Updating product page layouts
  • Making policies and information pages easier to read

11. Statement Review

This Accessibility Statement may be updated from time to time as we make changes to the website or improve accessibility.

Any updates will be posted on this page with a revised “last updated” date.